Our latest updates

Hello friends.

This weekend we updated the platform.
Added new preset filters in Customer base section
Added new events for webhooks (still working on documentation, sorry)
Fixed Custom fields widget for cardholder profile
and some other bug fixes

Next this month, we're expecting some more interesting features. Stay tuned for more announcements.

Platfrom updates

We have updated the platform. The update contains a number of fixes and improvements.

The most important. We have learnt to filter customers by many parameters. You are now able to precisely search for customers in the database. Arbitrary filters are available.
For example, by device type, card status, gender, phone number, birthday, and so on.
Try the grouping of filters using AND/OR operators. This allows you to create more complex search rules.
For example, (email = XXX AND device type = YYY) OR (serial number = ZZZ).
We have pre-filled some of these groups for you and brought them out as buttons. We call such sets "meta-filters". Look, for example, at meta-filters for RFM analysis. I hope it will be very useful.
We plan to add new meta-filters to the list regularly, and it will also soon be possible to save your own customer segments for future use.

API 2.0 is here!

We have prepared our long-awaited API 2.0.
Now it can:
Create and view companies
Create and view cardholders
Create cards, make accruals and view operations
Send push notifications

We will replenish this list during this month with all the tools necessary for work.
Welcome!

A large package of improvements

The big platform update includes a number of improvements.

  • The push notification queue has been optimised. Informative pushes now come almost instantly.
  • We have launched a referral program for Reward cards. You can set the amount of bonuses for a referral and a referrer when issuing a card or on a first visit.
  • Added new blocks to the dashboard: top referrals and customer retention chart.
  • Made some improvements to the scanner.
  • Added video tips to the personal cabinet.

Update Mar 15, 2023

Hello friends.
We have published two platform updates in the last week.
Here's what's available now:
  • Updates to the Reward card: display, award logic, expiration dates and pre-accrualed scores. Continuing to analyse feedback, send in your thoughts.
  • Dashboard + Customer Profile + template-specific statistics updates. Check out these beautiful charts!
  • Finally, the ability to create multiple webhooks for different events! The set of events will be expanded, new ones appear regularly.
  • New fields in transaction history + report export
  • A new field in the card template into which you can add a custom js-script, such as GTM or Facebook pixel. This script will be loaded in the card issue form, you will be able to analyse your visitors.
  • Lots of minor cosmetic fixes in the card designer, in the scanner, in translations

Also we continue to optimise the system in the background. The database has been working steadily for a long time now. We are working on improving the performance of the push notifications for Apple Wallet, as this is a resource-intensive process and large mailings are time-consuming.
And the main priority now is API v2. We have even hired another developer to do this thing. We need to take into account all the wishes, but at the same time not to lose the security and speed of the server. This block also includes Zapier/Pabbly integration update. We plan to launch it by the end of the month.

Thanks.

Update 5 Mar, 2023

As previously announced, we have released a new type of card - Reward card. Now it is open in the template builder.
These cards have the same design and settings as the other types, including custom fields. Bonus points are accumulated on the balance of the card. They can be added via the scanner app. You can create an unlimited number of tiers (thresholds) in template builder. When the card balance reaches the threshold a certain reward becomes available. You can give out rewards through the scanner app. If several rewards are available, they are given out in reverse order. Soon we will add the ability to give out a specific reward.
Note: we launched this card type as an MVP, we want to collect feedback and correct its behavior. Please write your thoughts.
Also added to scanner app a possibility to accrual/withdraw for Subscription and Certificate cards.


Updates from the past week

Here's a digest of updates from the past week.

Here's what we did:
Even faster templates list loading, as well as the card information page. Now it is almost instant.
Updated charts on the dashboard, they have a new look. Now filling with data.
Added new fields to the transaction history and report export
Displayed additional custom fields on the back of the card, corrected the link for the field type "address"
Refreshed email templates
Also:
- When registering, the tariff is now mandatory field
- Generating PDF works again
- Fixed sending out automatic pushes when multiple triggers of the same type are set on the same template
- Plus a lot of smaller tweaks and fixes that I had already forgotten about)

By the end of the month we want to publish new statistics widgets and a new type of card.

Yesterday we did a platform update

We are still working on speed optimization. Therefore, among the improvements: 
  • Speeding up site loading on our server in New York. The pingdom.com service now shows a load speed of 2.25s for Washington and 2.77s for San Paulo. Is this true?
  • Speeding up templates list loading. It should be noticeable now.
Also:
  • Updated the display of charts on the dashboard
  • Google Pay cards now display a square icon instead of a rectangular logo
  • Now you can't set up a coupon associated with another card if that card is already installed
  • A number of small fixes related to data display

Update Feb 22, 2023

  • We have launched automatic push notifications. You can find them under Push -> Custom auto-push. These are notifications that will be sent a specified time after the event occurs, such as reaching the number of stamps or adding a referral. We will expand the list of events, and in the near future we will add notifications that come some time BEFORE the event, for example, to notify of the imminent expiration of the card.
  •  We added a cardholder search to the scanner application
  •  A number of visual improvements both in the cabinet and on the cards (e.g., the expiration date for certificates and cashback cards)
  • In addition, we are constantly working on speeding up the system. During the week, we optimized some of the data requests, which reduced the execution time of the most frequent requests. 

Push notification updates

  • Fixed the recipients number pre-calculation when sending pushes to a specific template with segment selection
  • The feedback link returned to the stamp cards (in the card description)
  • Push notification subscription flow for PWA cards:
  1. In the card installation form for Android PWAs, after clicking Install on Home screen, asked permission for push notifications
  2. PWA card displays an Enable push notifications button on the front end if they are not already connected
  3. Card Delete and Disable push buttons are hidden in the drop-down menu on the back of the card
New Improved Fixed
almost 3 years ago

Last week update

Each day we uploaded a small piece - a fix, an improvement, or a wish.

Among them:
▶ The card issue form with optional fields has been improved. Previously such fields for the types like "number" or "email" had to be filled in anyway. Now it can be saved blank if it's not required.
▶ Returned saving of a comment during an accrual in the scanner and in the cardholder's profile.
▶ Fixed the logos in the PDF. For some PDFs, the logo was downloaded from the legacy system, where they no longer exist, now from the cloud.
▶ Disallowed the managers to charge the card if it is expired.
▶ Displayed the date of the last transaction in the manager's profile
▶ Allowed the field "number" on the card issue form to contain numbers starting with 0. This is useful, for instance, if users have IDs in other CRMs.
▶ Corrected the caption text below the barcode for sabaccounts.
▶ Changed the coupon redemption button.
▶ Accrual can now be made by pressing Enter.
▶ and some others

We have also improved the automatic push notification sending so that there should be no duplicates, and we have accelerated batch sending of automated push notifications to large lists of cardholders. At the same time, we've made a few other improvements: fixed pre-counting recipients when sending to segments, and added automatic event-based notifications. We plan to release this improvement next days.

In addition, we have not forgotten about the API v2, which was promised to be published in January, it is in the queue. And a batch card update, this will go to work right after the automated push notifications.


New release

Key changes:
  • We have launched a new mechanism for sending informational push notifications. Some companies have tens of thousands of cards issued, and when they send a push notification to all the cards, it takes a significant time to process. Now this is not a problem, we handle a queue in 200 simultaneous threads, and we can set up more. So sending now happens almost in real time.
  • Transactional push messages go faster now, too. Previously a separate queue was formed for them, now they are sent in real time, immediately upon charging or debiting.
  • We have updated the mechanism of issuing and updating cards. Now the necessary data is cached wherever it can, and the update process is 10 times faster.
  • We have laid the groundwork for a new integration service. Through it we will be connecting external CRM systems to exchange data on clients and purchases. This is what is displayed on our dashboard - revenue, average receipt, and so on.
  • And we've turned on the server in Australia. Welcome.
There were also a number of minor fixes and tweaks:
  1. We updated the appearance of cards, added some new fields, special transactional push notifications for certain cases
  2. Apple Wallet now accepts higher resolution (Retina-ready) images.
  3. Many visual updates in constructor, card installation form, registration page. We added autocompletion and input masks, added translates, etc.
  4. The lists of transactions now have correct information about the manager who carried out the accrual
  5. The important question was about the backgrounds on the cards. This has been fixed, too. If there is no background picture in the template, the correct color is now used in the card. But to update cards you need to re-save the template. This re-creates preview pictures. And after updating the card new pictures will be applied.

New release

Yesterday we published the first update of 2023.
Here's what's new:
- Added card recovery via SMS
- Returned information push text to Android cards' back side
- Returned custom fields to the front side of Apple and PWA cards
- Fixed an expiration date error when earning points or stamps
- Fixed broken stamps pictures for PWA
- Allowed editing the "number of points when card is issued" field after template activation
- and a number small fixes
Made a number of modifications in UI/UX:
- Added an information icon to each header in the template designer
- Added email validation to "active links" section in the designer
- Improved usability of working with UTM tags
- Some improvements in the coupon designer
- and some others

New update

- Made some fixes in PWA cards (links, dates, headers).
- Added the possibility to edit expiration dates for all types of cards.
- Optimized some stats queries for the dashboard. This is relevant to customers with a large volume of cards issued. We will continue speeding it up in the future.
- Optimized the downloading process of XLS with cardholders.